Welcome to lowbidticket.com and we are excited that you are here. We know that this section is boring but we have to write so that you can understand how terms and conditions work. It will make it clear to you how we work together to get you on your next adventure.
Our job is to work as a liaison between you and the airline and we don't operate flights or own planes. We just provide a powerful search engine and booking platform so when you book a flight through our site, you are making a contract directly with the airline or travel provider and we are just here to make it easy for you to find and purchase the ticket.
Your Responsibilities:
- It is solely your responsibility to be accurate when you are providing your information and double checking even the simple typing so that there are no big problems at the airport. If any issues arise because of the misinformation provided by you, they will not be anyone's responsibility and sometimes you have to pay a penalty or fees for them.
- Airlines have their own rules and policies so it's your responsibility to review them and then confirm your booking as we will do just our best to provide the details but the final authority is in the hands of airlines' website.
- Your personal information and payment details are totally your responsibility so keep your account login secure and let us know immediately if any unauthorised activity has been suspected.
Our Responsibilities
- It is completely on us to ensure that whatever this site shows is accurate and up to date about prices and availability. If there will be any changes, we guarantee to give you the confirmed prices by the end of your booking.
- Our site is built with the best technology but technical glitches happen that are occasional. We sadly are not responsible for them but we will always work to fix them as quickly as possible.
- Once you are done with your booking, your relationship is directly with the airline and we are not held responsible for things like delays in flights. We cannot control their operations but we will help you to communicate with the airline.
How We Handle Disputes?
If you encounter any problem with the booking then please contact our support team first. We will do everything we can to resolve the issue and if the dispute is with the airline we will guide you on the best of the ways to contact them. Our goal is to make sure that your booking experience is smooth and easy without any tensions.
How We Protect You?
We never display the prices that are fake and you will never be surprised at the end to pay the final amount. Transparency is the key for us so no hidden charges are here and we let you know about the prices including all the mandatory taxes and fees.
We use the top industry SSL encryption to protect your data and it's a promise to never share your information with unauthorised third parties.